top of page

Help Center

Got any concerns? Just shoot us a text or give us a call – we're here to help!

Accessories 1.webp

Want Service Center Information?

We have all the service centre contacts and information covered on our service page. Please visit and find the service centre according to your desired products and Brands.

If you purchased a PCMIX product, don't hesitate to get in touch with us directly via Call or WhatsApp.

  • What are Open Box Products?
    Open Box Products are essentially brand new, unused items. Sometimes, they're returned due to damage to the packaging during transit. But if the product itself is perfectly fine, we classify it as an Open Box item. When you buy one, you still get the full manufacturer's warranty, and the purchase bill will be in your name.
  • Do I get warranty on Open Box Products?
    Rest assured, when you purchase Open Box products from PCMix Computers, you'll receive complete warranty coverage.
  • How to claim warranty on Open Box Products?
    You'll receive the same warranty as you would with a brand-new product from the respective brands. Ultimately, whether it's an Open Box or Sealed item, the warranty remains unaffected. You can initiate warranty claims using the serial number or bill provided by us, following the standard procedures outlined by the brand.
bottom of page